Refunds
30 days, full refund, no questions.
If Thriving Musicians isn't right for you, email me within 30 days of your purchase and I'll refund every dollar. You don't need a reason.
How to ask
Email james@jamesgrande.com from the email address you used at checkout, or tell me that address in your message. That's it.
What happens next
- I refund the full price through Stripe, back to the card you paid with. You can't get the refund any other way, and I never ask for your card number.
- Stripe says refunds usually take 5 to 10 business days to show on your statement. That part is up to your bank.
- Your access is turned off. Lessons, tools and the Gig Ledger app stop opening for that purchase.
- Anything you typed into a tool or the Gig Ledger is saved on your own device, not with me. Export or print what you want to keep before your access ends.
After 30 days
Purchases are final after 30 days. If something is broken, email me anyway and I'll make it right.
Upgrades
If you bought Unit 1 and then bought the full course, each purchase is refunded on its own 30-day clock.
Last updated October 4, 2026.